Terms and Conditions
Welcome to 11Winner, an online betting platform offering a variety of gaming and betting opportunities. By using our website or mobile application, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before engaging with our services. If you do not agree with any part of these terms, you must refrain from using our platform.
1. Acceptance of Terms
By accessing or registering on 11Winner, you confirm that:
- You are at least 18 years old or of legal age as per the laws of your jurisdiction.
- You have read, understood, and agreed to comply with these Terms and Conditions.
- You will use the platform solely for personal and non-commercial purposes.
2. User Registration
To access certain features of our platform, you must create an account. During registration, you agree to:
- Provide accurate and complete information.
- Keep your login credentials secure and not share them with others.
- Notify us immediately if you suspect unauthorized access to your account.
We reserve the right to suspend or terminate accounts that provide false information or violate these Terms and Conditions.
3. Eligibility
To use 11Winner, you must meet the following criteria:
- Be legally eligible to participate in online betting within your jurisdiction.
- Not be a resident of a region where online betting is prohibited.
- Use the platform for lawful purposes without attempting to defraud or manipulate the system.
4. Responsible Gaming
11Winner promotes responsible gaming. Users are encouraged to:
- Set personal limits on deposits and betting activities.
- Refrain from chasing losses or using borrowed funds for betting.
- Use the self-exclusion tools available on the platform if needed.
For more details, refer to our Responsible Gaming Policy.
5. Privacy Policy
Your privacy is important to us. By using our platform, you agree to the collection, storage, and use of your personal information in accordance with our Privacy Policy. This includes:
- The data we collect, such as registration details and transaction history.
- How we use your data for account management, security, and marketing purposes.
- Your rights regarding data access, correction, and deletion.
6. Betting Rules
A. Placing Bets:
- All bets must be placed through the designated platform interfaces.
- Once confirmed, bets cannot be modified or canceled.
- Bets are considered valid only when processed by our system and reflected in your account.
B. Results and Settlements:
- Results are determined based on official sources or governing bodies.
- In the event of a dispute regarding results, our decision will be final and binding.
C. Void Bets:
- Bets may be voided in cases of technical errors, fraudulent activities, or rule violations.
- If a bet is voided, the stake will be refunded to your account.
7. Deposits and Withdrawals
A. Deposits:
- Users can fund their accounts using available payment methods such as UPI, NetBanking, e-wallets, and debit/credit cards.
- Deposits must meet the minimum amount specified on the platform.
B. Withdrawals:
- Withdrawal requests are processed within 24-48 hours, subject to account verification.
- Ensure that your account details are accurate to avoid delays or rejections.
C. Verification:
- For security purposes, we may request identification documents to verify your account before processing withdrawals.
8. Prohibited Activities
Users are strictly prohibited from engaging in the following activities:
- Creating multiple accounts to exploit promotions or bonuses.
- Using automated tools, scripts, or bots to place bets.
- Attempting to hack, manipulate, or disrupt the platform.
- Sharing your account with others or acting as an intermediary for third parties.
Violation of these terms may result in account suspension, forfeiture of funds, and legal action.
9. Bonus and Promotions
11Winner offers various bonuses and promotions to enhance your experience. By participating in these offers, you agree to:
- Fulfill the specific terms and conditions associated with each bonus.
- Use bonuses within the specified validity period.
- Avoid attempting to exploit bonuses through fraudulent activities.
10. Intellectual Property
All content on the 11Winner platform, including logos, text, graphics, and software, is the property of 11Winner and protected by intellectual property laws. Users are not permitted to:
- Copy, distribute, or modify any part of the platform.
- Use our branding or trademarks without explicit permission.
11. Limitation of Liability
11Winner is not responsible for:
- Losses incurred due to user errors, such as incorrect bet placement or account management.
- Technical disruptions or outages caused by third-party service providers.
- Misuse of the platform by unauthorized users.
Our liability is limited to the amount of funds available in your account.
12. Amendments to Terms
11Winner reserves the right to modify these Terms and Conditions at any time. Users will be notified of significant changes via email or platform notifications. Continued use of the platform after updates signifies acceptance of the revised terms.
13. Governing Law
These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. Any disputes arising from the use of our platform will be subject to the exclusive jurisdiction of the courts in [Insert Location].
14. Dispute Resolution
In case of disputes, users are encouraged to contact our customer support team for resolution. If unresolved, disputes may be escalated to an independent arbitration body.
15. Termination of Services
11Winner reserves the right to terminate or suspend your account if:
- You violate these Terms and Conditions.
- Suspicious or fraudulent activity is detected in your account.
- Required account verification documents are not provided within a reasonable timeframe.
16. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
- Email: [Insert Contact Email]
- Phone: [Insert Contact Number]
- Live Chat: Available 24/7 on our website and app.
By using 11Winner, you agree to these Terms and Conditions. Let’s ensure a fair, secure, and enjoyable gaming environment for all users.